JCPenney first began operating call centers over 50 years ago as a way to meet the needs of customers shopping in 550 stores across the country. Today, operating over 860 stores and jcp.com, JCPenney has become a leader provider of customer service, employing over 1,300 customer care representatives and operating two facilities in Columbus, Ohio and Lenexa, Kansas, as well as a project management team in Plano, Texas. It takes a devoted team of representatives to provide a world-class customer experience by building customer loyalty and satisfaction, driving revenue and promoting brand awareness.
If you enjoy a fast-paced, team-focused work environment that propels your career, a position in customer care at JCPenney is just the job for you. Consider the following perks of working at JCPenney:
*Requires full-time eligibility
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