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Digital Sr Specialist

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Location: Plano, TX, United States -
Job ID: 1107924
Corporate Positions
Job Type: Full-Time
Date Updated: Nov 30, 2021

The Digital Merchandise Senior Specialist will report to the Digital Merchandise Manager/Director and be responsible for driving key analytics and strategic insights to leadership and key partners.  Primary responsibility is to drive ecommerce sales, profit and conversion while improving overall customer experience.

Primary Responsibilities:

  • Provide insights on the business to drive results and take action on business opportunities.
  • Develop and implement .com merchandise strategies to drive sales.
  • Research industry trends and provide competitive analysis to identify white space and opportunities online.
  • Identify assortment opportunities and drive expanded assortment growth on jcp.com.
  • Optimize navigation and merchandise onsite for optimum conversion.
  • Leverage customer analytics tools to improve customer experience and key metrics (i.e. traffic, conversion, add to bag & bag abandonment).
  • Identify .com knowledge gaps within the Business Unit and facilitate .com Training
  • Curate and maintain links for all content including Emails, Homepage, onsite creative content.

Core Competencies & Accomplishments:

  • Bachelor’s Degree in related field
  • 3-5 years’ experience in Ecommerce or Retail, with a minimum 1-3 years in site merchandising preferred
  • Excellent analytical, critical thinking and problem solving skills
  • Proficient in web-based analytics tool
  • Dynamic, self-starter with excellent communication skills

What you get:

We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.

About JCPenney: 

JCPenney proudly serves customers at more than 650 stores across the United States and Puerto Rico, and at the Company’s flagship store, jcp.com. JCPenney is one of the nation’s largest retailers of apparel, home, jewelry, and beauty merchandise with a growing portfolio of private and national brands. Guided by the Golden Rule, JCPenney employs more than 60,000 associates worldwide and has served customers for over 119 years, playing a vital role in the communities it serves. For additional information, please visit jcp.com and follow JCPenney on FacebookInstagram, and Twitter

For more opportunities to join our team please visit our careers page

Job Title: Digital Sr Specialist
Location: Plano, TX, United States -
Job ID: 1107924

J.C. Penney Company Inc.
Plano, Texas

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