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Account Manager - Wholesale

Location: Plano, TX, United States -
Job ID: 1107592
Corporate Positions
Marketing & Advertising
Job Type: Full-Time
Date Updated: Nov 25, 2021

Account Manager - Wholesale

The Account Manager will report to the Sr Operations Manager, Business Development - Future Source. In this role you will manage international and domestic customer relationships thru the entire wholesale life cycle. You will work cross functionally with Design, Product Development, Sourcing, Operations, and Accounting partners to deliver timely and thoughtful line presentations and manage monthly deliverables required to maintain and grow the wholesale business. Internal and external customer service will drive you while always keeping JCPenney’s best interest at the forefront.

Primary Responsibilities:

  • Cultivate and maintain positive relationships with our customer base by providing excellent customer service with timely communication, follow up and resolutions
  • Develop understanding of brand direction by partnering with Design and Product Development teams to influence buying decisions
  • Follow brand calendars to drive monthly customer meetings and other deliverables
  • Drive virtual or in person sales meetings with external customers
  • Communicate due dates, assortment details, and any other communication needs with external customers
  • Create and deliver various PowerPoint presentations
  • Build cost sheets, buy sheets, packing list, invoices, and financial reporting (P&L statement) in Excel
  • Communicate via email with International Buying Offices (IBO) to place orders, manage delays and any other daily communication

Core Competencies & Accomplishments:

  • Bachelor’s degree preferred or equivalent experience required
  • 2+ years related sales, wholesaling, purchasing, buying, merchandising, sourcing, or product development experience
  • Strong customer service skills required
  • Knowledge or experience in sourcing, supply chain and retail life cycle preferred
  • Strong problem-solving skills and excellent attention to detail to ensure successful execution of customer orders
  • Self-starter that can perform in a demanding environment while juggling multiple competing priorities
  • Strong Excel skills required
  • Must be proficient with MS Office including Outlook, Word, and PowerPoint
  • Understand the need for processes, but adapt easily to change

What you get:

We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.

About JCPenney: 

 JCPenney proudly serves customers at more than 650 stores across the United States and Puerto Rico, and at the Company’s flagship store, jcp.com. JCPenney is one of the nation’s largest retailers of apparel, home, jewelry, and beauty merchandise with a growing portfolio of private and national brands. Guided by the Golden Rule, JCPenney employs more than 60,000 associates worldwide and has served customers for over 119 years, playing a vital role in the communities it serves. For additional information, please visit jcp.com and follow JCPenney on FacebookInstagram, and Twitter. 

For more opportunities to join our team please visit our careers page. 

Job Title: Account Manager - Wholesale
Location: Plano, TX, United States -
Job ID: 1107592

J.C. Penney Company Inc.
Plano, Texas

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