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Senior Manager - DevOps

Location: Plano, TX, United States -
Job ID: 1107150
Corporate Positions
Job Type: Full-Time
Date Updated: Sep 22, 2021

Senior Manager - DevOps

The Senior Manager will be responsible for JCPenney’s eCommerce platform’s DevOps. This position will be leading a team of DevOps/Software engineers to push new features and bug fixes from development to production in a predictable, low risk and agile manner. This position is also responsible for leading the cloud operations team to manage, maintain, support, and monitor a highly reliable, scalable and available eCommerce platform.

The ideal candidate for this position will have a deep understanding in cloud architecture and computing, build/deployment automation, automated provisioning of environments, applications and systems, test automation, data migration, and managing a highly scalable, high traffic customer facing ecommerce platform. You will be expected to improve team agility through coaching and implementing best practices. Need to have an attitude that embraces agile practices and automation. You will need enough technical depth to conduct deep dives, lead root cause analysis efforts and defend your opinions about infrastructure/platform engineering & automation practices. Need to have strong sense of urgency in solving problems and have solution oriented mindset.

The candidate will work together with the product, application development, release engineering, architects, network/firewall, security teams to plan, develop, setup and operate the cloud platform engineering practices. Also ensure that teams have appropriate requirements, direction, and resources to deliver effectively. Help DevOps/Software engineers resolve both technical problems as well as human resources issues. Provide guidance & coaching to motivate, and lead team members (direct reports) to their optimum performance levels and career development. Coach the team to become an influential enabling shared service team instead of order-taking shared service team.

Primary Responsibilities:

  • Lead a team of DevOps/Software engineers focused on infrastructure (cloud compute, storage, network, security etc.) & platform (CDN, API, Microservice, Containers, Persistence DB - Sql, no-SQL) engineering & automation of JCPenney’ s customer facing ecommerce platform
  • Responsible for the platform and application performance monitoring, supporting continuous integration, performance optimization and peak season readiness activities for the JCPenney eCommerce platform
  • Collaborate with the architecture, application development, release management, performance engineering teams to contribute to development of the ecommerce eco-system
  • Ensure stability, supportability, performance & scalability of the ecommerce platform
  • Direct teams to optimize cloud operational cost as well as improve stability and scalability via automation such as auto-scaling and auto-healing
  • Plan and manage scope to ensure commitments are achieved within agreed upon time, cost and quality
  • Manage, coach, and develop the analytical and technical skills of team members
  • Lead others to work effectively in a strong customer service/team oriented environment

Core Competencies & Accomplishments:

  • Exceptional technical and non-technical presentation and communication skills
  • Proven ability to lead a team of highly technical DevOps/Software engineering staff and earn trust of team members and stakeholders
  • Proven technical knowledge of CICD (Continuous Integration Continuous Delivery) automation, tools to support application development lifecycle and project management discipline
  • Good technical experience in DevOps, SRE, Software Engineering, Cloud Engineering and Operations, or related role
  • Knowledge of AWS cloud computing and cloud automation tools (Cloudformation, Troposphere etc.)
  • Bachelor’s degree in computer science or related field

What you get:

We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.

About JCPenney: 

JCPenney proudly serves customers at more than 650 stores across the United States and Puerto Rico, and at the Company’s flagship store, jcp.com. JCPenney is one of the nation’s largest retailers of apparel, home, jewelry, and beauty merchandise with a growing portfolio of private and national brands. Guided by the Golden Rule, JCPenney employs more than 60,000 associates worldwide and has served customers for over 119 years, playing a vital role in the communities it serves. For additional information, please visit jcp.com and follow JCPenney on FacebookInstagram, and Twitter. 

For more opportunities to join our team please visit our careers page. 

Job Title: Senior Manager - DevOps
Location: Plano, TX, United States -
Job ID: 1107150

J.C. Penney Company Inc.
Plano, Texas

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