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Digital Merchandise Senior Specialist - Digital Commerce

Location: Plano, TX, United States -
Job ID: 1102608
Corporate Positions
Job Type: Full-Time
Date Updated: Apr 2, 2021

Digital Merchandise Senior Specialist - Digital Commerce

The Digital Merchandise Senior Specialist will report to the Digital Merchandise Manager/Director and be responsible for driving key analytics and strategic insights to leadership and key partners.  Primary responsibility is to drive ecommerce sales, profit and conversion while improving overall customer experience.

Primary Responsibilities:

  • Provide insights on the business to drive results and take action on business opportunities.
  • Develop and implement .com merchandise strategies to drive sales.
  • Research industry trends and provide competitive analysis to identify white space and opportunities online.
  • Identify assortment opportunities and drive expanded assortment growth on jcp.com.
  • Optimize navigation and merchandise onsite for optimum conversion.
  • Leverage customer analytics tools to improve customer experience and key metrics (i.e. traffic, conversion, add to bag & bag abandonment).
  • Identify .com knowledge gaps within the Business Unit and facilitate .com Training
  • Curate and maintain links for all content including Emails, Homepage, onsite creative content.

Core Competencies & Accomplishments:

  • Bachelor’s Degree in related field
  • 3-5 years’ experience in Ecommerce or Retail, with a minimum 1-3 years in site merchandising preferred
  • Excellent analytical, critical thinking and problem solving skills
  • Proficient in web-based analytics tool
  • Dynamic, self-starter with excellent communication skills

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 90,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Digital Merchandise Senior Specialist - Digital Commerce
Location: Plano, TX, United States -
Job ID: 1102608

J.C. Penney Company Inc.
Plano, Texas

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