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Customer Service Park City S/C

Location: Lancaster, PA, United States - Park City S/C 400 Park City S/C
Job ID: 1101590
Store Hourly Positions
Job Type: Part-Time
Date Updated: Nov 21, 2022

General Description

General Description 

We are looking for associates who excel at providing excellent customer service, enjoys a fast-paced environment and wants to be a part of a high energy team.   

Open Roles to Apply For: 

Review our open roles below.  When a speaking with a member our leadership team be sure to mention which role you are most interested in. 

  • Cashier 

  • Sales Floor Associate 

  • Specialty Associate  

  • Seasonal Cashier and/or Seasonal Operations Associate 

  • Beauty Consultant 

  • Hair Stylist – Salon 

  • For specific qualifications for a Stylist, connect with the Salon Manager 


Primary Responsibilities: 

  • Customer Service & Sales 

  • Greets and assists customers in finding products and delivers outstanding customer service 

  • Partners with other team members when additional support is needed 

  • Actively listens to customer issues in a calm and agreeable manner to resolve problems 

  • Omnichannel 

  • Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed 

  • Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed 

  • General Operations 

  • Truck / Restock & Inventory 

  • Merchandise SET / Visual / Store Environment 

  • Performance Standards 

  • Supports company shrink and safety initiatives 

  • Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance 


About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

Job Title: Customer Service Park City S/C
Location: Lancaster, PA, United States - Park City S/C 400 Park City S/C
Job ID: 1101590

J.C. Penney Company Inc.
Plano, Texas

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