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Market Investigator

Location: Dallas, TX, United States - PO BOX 10001
Job ID: 1100118
Corporate Positions
Asset Protection & Loss Preven
Job Type: Full-Time
Date Updated: Mar 17, 2021

General Description

Field Investigator – Special Investigations – Assets Protection  

West Region Based Position (CA,TX, AZ, UT, NM)

J.C. Penney Company, Inc. 

The Field Investigator – Special Investigations will investigate and resolve the highest priority investigations involving ORC, Fencing Operations, National E-Commerce Cases, Cargo Theft, Corporate Investigations, Complex Internal Cases, and Serial Critical Incident investigations.   They will support and assist District Asset Protection Managers, AP Directors and the Central Investigations Center with day-to-day high priority investigations.  The Field Investigator – Special Investigations is directly involved in the development of  investigation plans and ensures tactical plans and strategies are executed to stop criminal activity in cooporation with law enforcement with the goal to drive sales, profit and reduce shrink.  


Primary Responsibilities: 


  • Highest Priority Investigations – Organzied Retail Crime  

  • Fencing Operations & Online Marketplace Investigations 

  • National E-Commerce  Investigations 

  • Cargo Theft Investigations 

  • Partnership & Collaboration with Law Enforcement 

  • Serial Critical Incident Investigations 

  • Travels Markets Throughout Assigned Region & Company  


Core Competencies & Accomplishments: 


  • Previous Experience Conducting Investigations 

  • 5+ Years AP Experience – Multi-Store Experience 

  • Proficient in Microsoft Office – Excel and Word – Outlook – Microsoft Teams 

  • Embraces a Growth Mindset – Drives for Results – Executes with Excellence 

  • Bachelor’s Degree Desired 


What you get:  


Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide.  We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.  On-site campus amenities include health clinic, daycare and preschool, full cafeteria service, a fitness center, and free garage parking. 


About JCPenney: 


At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort. 


Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.  


For more opportunities to join our team please visit our careers page


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Job Title: Market Investigator
Location: Dallas, TX, United States - PO BOX 10001
Job ID: 1100118

J.C. Penney Company Inc.
Plano, Texas

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