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Forest Park - FOS Support Specialist

Location: Forest Park, GA, United States - 120 Penney Rd
Job ID: 1022607
Customer Care Salary Positions
Job Type: Full-Time
Date Updated: Feb 21, 2019

General Description

Looking for a new opportunity? Do you like working with your hands and staying active? Do the words order and process get you excited? Do you enjoy making things happen behind the scenes and seeing your work flourish on stage? Wellbeing a FOS Support Specialist might be the position for you! Come be a part of our team.

The FOS Support Specialists role is to execute support activities to ensure the merchandise and store environment positively impact the customer experience and drive sales and other store goals.

Customer Experience: Your approach to the customer is always friendly and courteous; you know how to make every experience a personal one. When customers are picking up their purchases, you are the epitome of courteousness and respect

Sales Floor and Stockroom: You know how to keep things organized and maintained to prepare for new furniture; safety (and appearance) is important so you keep these areas and the customer area clear to prevent accidents

Performance Standards: You can unload heavy stacked cartons and stock furniture from trucks, and verify carton quantities (furniture weighs between 25 and 480 lbs.); you can unpack, unwrap and assemble cartons, verify quantities of furniture and supplies, and perform documentation functions; maintaining customer and delivery agent pick up records is no problem for you; youll gladly retrieve sold merchandise from the sales floor and deliver to the customer at the dock or to the customer pick up area

Skills and Characteristics:

Build Trust: You demonstrate character and integrity in your actions, you show the courage to do whats right, and you do great work because you have the right skill and experience.

Work with Others: Youre a team player who willingly shares information, you enjoy providing outstanding service, and you build positive working relationships.

Drive Results: You use your abilities to think critically, solve problems and take action to get things done and make things better.

Passion for Retail: You genuinely love working in a retail environment

Detail Orientation: Youve never left your Ts uncrossed or your Is undotted. You know whats right and check and double check to ensure its right.

Job Title: Forest Park - FOS Support Specialist
Location: Forest Park, GA, United States - 120 Penney Rd
Job ID: 1022607

J.C. Penney Company Inc.
Plano, Texas

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