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Group Investigations Manager - West Region

Location: Plano, TX, United States -
Job ID: 1092685
Corporate Positions
Asset Protection & Loss Preven
Job Type: Full-Time
Date Updated: Mar 19, 2021

Group Manager - Investigations – Assets Protection

West Region Based Position

J.C. Penney Company, Inc.

Plano, Texas

The Group Manager – Investigations is responsible for leading Field, Special, and Market Investigation teams to prioritize workload, implement investigation plans, and coach case closures.  They will support and assist District Asset Protection Managers, AP Directors and the Central Investigations Center with day-to-day high priority investigations.  The Group Manager – Investigations is directly involved in the development of  investigation plans and ensures tactical plans and strategies are executed to stop criminal activity in cooporation with law enforcement with the goal to drive sales, profit and reduce shrink.

Primary Responsibilities:

  • High Priority Investigations – Organzied Retail Crime
  • Fencing Operations & Online Marketplaces Investigations
  • Fraud, Profit, .Com Investigations
  • Supply Chain and Cargo Theft Investigations
  • Partnership & Collaboration with Law Enforcement
  • Critical Incident Response & Investigations
  • Provides Guideance and Direction to Investigators on Investigation Plans

Core Competencies & Accomplishments:

  • Previous Experience Conducting Investigations
  • 5+ Years AP Experience – Multi-Store Experience
  • Proficient in Microsoft Office – Excel and Word – Outlook – Microsoft Teams
  • Embraces a Growth Mindset – Drives for Results – Executes with Excellence
  • Bachelor’s Degree Desired

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Group Investigations Manager - West Region
Location: Plano, TX, United States -
Job ID: 1092685

J.C. Penney Company Inc.
Plano, Texas

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