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Store Operations Systems Senior Specialist

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Location: Plano, TX, United States -
Job ID: 1092595
Corporate Positions
Store Operations
Job Type: Full-Time
Date Updated: Apr 6, 2021

Store Operations Systems Senior Specialist

The Store Operations Systems Senior Specialist will support and assist Store Operations Systems Sr. Manager with  centralized planning, implementation, administration and monitoring of Point-of-Sale system and hardware needs in support of established business objectives and strategies for stores.

Primary Responsibilities:

  • Assists in the development of key business/functional deliverables for the POS amd Omni suite of applications
  • Actively participates in the User Acceptance Testing process and assists in ensuring financial, unit inventory and process accuracy to drive Customer Satisfaction and Sale and Profit objectives
  • Leads Alpha/Beta installations through on site participation and training of associates
  • Develops and manages release of training documentation for the suite of POS application and coordinates with in-store Operations and Communications on roll out 
  • Responds to store questions with a sense of urgency, and develops a long term, global solution for frequent questions  

Core Competencies & Accomplishments:

  • Bachelor’s degree preferred
  • 3+ years in a retail store environment
  • Ability to effectively collaborate across business and technical lines
  • Comfortable multi-tasking and can effectively work on multiple projects at a time
  • Highly analytical with excellent observation skills
  • Comfortable reading technical language
  • Proficient in Word, Excel and PowerPoint preferred

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 90,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Store Operations Systems Senior Specialist
Location: Plano, TX, United States -
Job ID: 1092595

J.C. Penney Company Inc.
Plano, Texas

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