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Store Operations Senior Manager - Back of House

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Location: Plano, TX, United States -
Job ID: 1092575
Corporate Positions
Store Operations
Job Type: Full-Time
Date Updated: Apr 6, 2021

Store Operations Senior Manager - Back of House

The Store Operations Senior Manager will support and assist the Director with day-to-day responsibilities as outlined below.

Primary Responsibilities:

  • Leads strategy development and implementation to improve merchandise availability for Customers; door to floor, SET Process, Restock & Picklist, and Shoe on Display
  • Drives inventory accuracy and a focus on operational shrinkage with key Inventory initiatives; RFID Process & Expansion, Cycle Count Processes, and Annual Inventory
  • Leads projects by developing timelines, key milestones, coordinating efforts through cross functional teams, and ensuring execution through implementation
  • Drives Simplification and stockroom efficiencies by developing training and communications; Receiving, Defectives, Merchandise Transfer Outs, Liquidation, and Shoe Mismates
  • Provides guidance and gains feedback from Region, District, and Stores teams improve processes and troubleshoot problems  
  • Researches information on industry trends and competitor practices, reviews and assesses for viability in the Company to improve efficiencies and profitability

Core Competencies & Accomplishments:

  • 8+ years in a retail store environment and an understanding of industry operational processes
  • Bachelor’s degree in Business, Marketing, or related fields
  • Able to lead a strong, cohesive team through change, deliver results, think critically and demonstrate a growth mindset
  • Ability to lead timelines, priorities and expectations while meeting established performance standards on a consistent basis
  • Takes initiative and is flexible to make changes and analyze different opportunities with short notice
  • Sound written and verbal communication skills with the ability to effectively communicate with various levels in the organization
  • Proficient in Microsoft Office: Excel, PowerPoint, Work and Outlook

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 90,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Store Operations Senior Manager - Back of House
Location: Plano, TX, United States -
Job ID: 1092575

J.C. Penney Company Inc.
Plano, Texas

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