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Senior Manager Omni - Domestic Transportation

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Location: Plano, TX, United States -
Job ID: 1092529
Corporate Positions
Supply Chain
Job Type: Full-Time
Date Updated: Jan 5, 2021

Senior Manager Omni - Domestic Transportation

Working under general supervision and located at the JCPenney office in Plano, TX, the Senior Manager Omni is responsible for managing a team of associates in the development and implementation of the strategic vison for the Omni network.  The position will be a key member of the Transportation leadership team and partners closely with external transportation providers, business owners and JCP supply chain. The principal business outcome of this position is to meet JCPenney’s Omni customer’s service requirements through a reliable network while achieving a cost-effective solution for JCP business owners.

Primary Responsibilities:

  • Play a key role in improving customer satisfaction for JCPenney’s Omni customers.
  • Responsible for cost effective budgetary spend in excess of 80M.
  • Responsible for managing the business relationship / operations performance with parcel carriers.
  • Lead the identification, scoping, and implementation of cost / service improvements.
  • Direct the development of Omni transportation strategies, policies, and programs.
  • Monitor, report, and improve KPI’s across the Parcel transportation network.
  • Demonstrates leadership
  • Drive results
  • Implements with excellence

Core Competencies & Accomplishments:

  • 7 - 10 years’ work experience with a preference in Transportation or Supply Chain, or in a related role.
  • Proven success in managing a large parcel network in the retail or related industry.
  • Direct responsibility managing external transportation providers.
  • Prior experience managing a team of associates.
  • Hold a degree in Business, Economics, Logistics, or in a related field.
  • Strong leadership skills and the ability to build and manage a headquarters team and a remote team.
  • Proactive in identifying opportunities for improvement and driving process improvements.
  • Ability to dissect and determine root causes of problems and implement solutions.
  • Collaborative and effective in a cross-functional environment.
  • Continuous improvement mind set, including the ability to innovate and simplify legacy processes.
  • Ability to manage numerous business functions simultaneously and ensure compliance to company policies and financial guidelines.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 90,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Senior Manager Omni - Domestic Transportation
Location: Plano, TX, United States -
Job ID: 1092529

J.C. Penney Company Inc.
Plano, Texas

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