Location: Plano, TX, United States -
Job ID: 1088984
Corporate Positions
eCommerce
Job Type: Full-Time
Date Updated: Jan 15, 2021
Senior Product Manager - Search Relevancy
The Sr. Product Manager – Search Releavancy has a passion for the customer journey and experience on JCP.com. Through data analytics, observations and relationships with business partners the candidate will identify technology needs to support strategic goals, make a business case for solving them, create a roadmap to get us there, and collaborate with stakeholders across the organization to bring solutions to JCP.com. The Sr. Product Manager will own in-depth business reviews of search performance, partner with search operations teams to improve performance, present strategy to senior management, and own the search product roadmap. The Sr. Product Manager must be able to work at the strategic level to drive ideas for growth, and at the tactical level analyzing data and solving problems.
This role will focus on search relevancy and search experience across he customer shopping journey. As Search is one of the top utilized product finding methods the Sr. Product Manager and will have high visibility impact across the shopping journey and the opportunity to drive innovation. We are seeking a Sr. Product Manager who is passionate about how customers find products, how search is used to support merchandising initiatives, and how customers engage with search results as part of their product finding experience. This Sr. Product Manger is key to driving innovation in both customer experience and technology across the digital experience and driving innovation using machine learning, personalization and real-time data to improve relevancy. A successful candidate will have a bias towards data driven decision making, a test-and-learn mentality, and ability to leverage cross-functional relationships to influence others. Rapid innovation is an immediate focus for Search Relevancy and we are looking for a calculated risk-taker who knows how to “fail fast” in order to quickly optimize the product to meet our business and customers needs. As the owner for Search Relevancy on a retail website there is the opportunity to drive and influence cross-functional teams both within JCPenney and among our many vendors and external partners.
Primary Responsibilities:
Core Competencies & Accomplishments:
What you get:
Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, daycare and preschool, full cafeteria service, a fitness center, and free garage parking.
About JCPenney:
At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 90,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.
Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
For more opportunities to join our team please visit our careers page.
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Job Title: Senior Product Manager - Search Relevancy
Location: Plano, TX, United States -
Job ID: 1088984
J.C. Penney Company Inc.
Plano, Texas