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Salon Operations Senior Specialist

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Location: Plano, TX, United States -
Job ID: 1088830
Corporate Positions
Store Operations
Job Type: Full-Time
Date Updated: Aug 29, 2020

Salon Operations Senior Specialist

The Salon Operations Senior Specialist will manage and support Salon expense budgets, all staffing and planning needs for the Salon Division and will report to the Salon Operations Director.  Data analysis projects will assist in business decisions to improve performance (sales and margin)

Primary Responsibilities:

  • Develops and maintains various salary expense reporting for Store & Salon Leadership teams - ensures report information is accurate and actionable so report has business analysis value.
  • Partners with various Home Office departments to ensure Salon salary expense management is aligned with current and future business processes
  • Assists with daily, weekly, monthly staffing, scheduling, planning & salary cost/expense management that supports the company’s overall sales and profit objectives
  • Provides support for all staffing, scheduling and planning needs for individual Salons; ensures all salary plans provide an effective level of resources that allows Salons to consistently achieve sales, customer service and profit objectives
  • Coordinates and provides insight through effective communication to the region - district- store managers on identification and solutions for Salon salary cost issues
  • Assists in the development and implementation of new Salon Salary and Scheduling processes and projects

Core Competencies & Accomplishments:

  • Bachelor’s Degree required or related experience
  • 3-5 years of experience in retail merchandising or Business Analysis experience
  • Excellent communication (written and verbal)
  • Comfortable with 3rd party vendor interactions as well as multiple internal business units,
  • Proficiency in Microsoft Office products (excel)
  • Strong analytical skills; ability to interpret and process information to develop sound conclusions
  • Ability to oversee salary expense objectives through multi-unit locations
  • Prior experience with Labor Forecasting and Scheduling systems preferred

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide.  We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.  On-site campus amenities include health clinic, daycare and preschool, full cafeteria service, a fitness center, and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 90,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Salon Operations Senior Specialist
Location: Plano, TX, United States -
Job ID: 1088830

J.C. Penney Company Inc.
Plano, Texas

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