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Jewelry Education Manager - Little Rock, Ar New Orleans, LA or Birmingham, AL

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Location: Plano, TX, United States -
Job ID: 1087574
Corporate Positions
Buying & Planning
Job Type: Full-Time
Date Updated: Mar 28, 2020


Jewelry Education Manager

J.C. Penney Company, Inc.

Plano, Texas

Support the General Manager and District team by providing coaching, training, and development to the in-store jewelry team including the supervisor and support associates on the specific selling skills needed in fine jewelry to drive sales.

Primary Responsibilities:

-Communicates, delivers and tracks training, coaching, and people development in conjunction with distance learning model, including:

- Product Knowledge Training

- Selling Skills- how to recognize customer needs, building relationships and emotional connection, close     the sale etc.

- Protection Plan and Credit training

- Keep In Touch and Prospecting training

- New to Position Training

-Facilitate specialty sales training for store leadership

-Collaborate with store leadership to facilitate and support an environment of continuous learning and development

-Partner with store leadership to review analytics and reporting to identify staffing and training needs

-Recruit talent to assist stores with hiring the right people, including selling associates and department supervisors

-Assist General Manager’s in identifying, assessing, and promoting the right talent to drive sales and business initiatives

-Travels throughout assigned territory to deliver technical skills workshops using a variety of instructional techniques and formats, including video-based and classroom training, role-playing and simulations.

Core Competencies & Accomplishments:

Bachelor’s degree preferred or equivalent work experience  Proven record of training execution to a high standard within diverse organizations at remote/multi-unit locationsAbility to create productive partnerships within all levels of the stores and home office organization8+ years of progressively responsible retail experience requiredStrong Initiative/Drive, problem solving, customer service, presentation and communication skillsMicrosoft Office/Excel expertise requiredStrong understanding of key metrics and ability to critically analyze data 

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide.  We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.  On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Jewelry Education Manager - Little Rock, Ar New Orleans, LA or Birmingham, AL
Location: Plano, TX, United States -
Job ID: 1087574

J.C. Penney Company Inc.
Plano, Texas

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