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Assistant Manager Human Resources-San Bruno, CA

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Location: San Bruno, CA, United States -
Job ID: 1087287
Store Salaried Positions
Job Type: Full-Time
Date Updated: Feb 18, 2020

As the Assistant Manager – Customer Experience you are accountable for leading and engaging associates, reinforcing and supporting customer experience strategies and initiatives, training and developing associates and executing sales building program

Are you a champion for people? Do you focus on making people better in their jobs every day? Do you thrive on coaching your peers and providing direction to others in the store on how talent decisions should occur? Well…being a Human Resource Manager at jcpenney might be the position for you!


• Responsible for leading your team – You’ve led people before and know how important it is to a) provide your team frequent coaching / feedback, b) focus on differentiating performance across team members, c) empower your team to take control and make good decisions, d) set expectations with your team on what needs to be done and what successful performance looks like, e) find ways to motivate your team to do the best work of their lives, and f) sincerely recognize each and every team member for their individual contribution to the store’s success.

• Accountable for store training programs – You know how important the first few weeks of an individual’s new job are to their overall satisfaction as well as the need to continue to challenge and provide new skills to team members over time…that’s why you and your team are heavily focused on team member onboarding and ongoing training efforts to make a difference in their work lives.

• Accountable for scheduling resources on the sales floor – You are all about providing our customers a great shopping experience in your store and the people that make that great experience are our service team members. You and your team are professionals when it comes to understanding how to allocate talent based on customer and merchandise demand.

• Accountable the talent acquisition process – You know that consistency, focus, and objectivity are the cornerstones of a strong selection process when it comes to acquiring talent. You love providing direction to the store and holding others accountable for these key pillars to ensure the store is getting the best talent in the market.

• Passion for Retail – You love the retail environment. You love being in the store, on your feet, moving around, handling merchandise, and making customers HAPPY!

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.


Job Title: Assistant Manager Human Resources-San Bruno, CA
Location: San Bruno, CA, United States -
Job ID: 1087287

J.C. Penney Company Inc.
Plano, Texas

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