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Team Lead

Location: Bangalore, KA, India - Manyata Embassy Business Park, SEZ, G3 Wing A (Teak) Bloc, Floor 7-10
Job ID: 1087250
Job Type: Full-Time
Date Updated: Jan 20, 2020

General Description

HR Systems Lead  

Manages the workload of the HR Systems team for successful planning, execution, implementation, and support of key deliverables related to International processes, PeopleSoft, Time and Attendance and Oracle Incentive Compensation (OIC) 


Responsibilities include: 

  • Consult with business leaders in HR to design, develop, and implement technology solutions that increase operational efficiency, maintain compliance, and positively impact customer experience for HR, candidates, employees, managers and business leaders 

  • Coordinate 3rd level production support, defining resolution and driving resolution through development, testing and deployment.  This includes day-to-day support of the HRIS and Time and Attendance systems including table updates, data management and documentation 

  • Actively lead in the implementation and execution of projects, applications and programs as assigned.  This includes business process mapping, functional analysis, documentation, training, user acceptance testing and issue resolution. 

  • Partner with business teams by facilitating requirements-gathering efforts, configuring systems to business specifications, and translating technical requirements for developers. 

  • Manages process improvement, including applying change management experience to facilitate movement to new levels of quality. 

  • Serve as a liaison between HR, IT and end-users, ensuring business requirements and issues and addressed through technology and/or business process design.  This includes extensive communication and partnership with end-users to diagnose and resolve system problems. 

  • Maintain vendor relationship by participating in scheduled meetings, lead upgrades and system patches. 

  • Coordinate communication as needed to team members and business partners (US and International) regarding HRIS changes/enhancements 

  • Point person for discussions with business partners on possible process improvements where systems can be utilized and eliminate manual process. 

  • Learn and master new areas of expertise and assist with functional aspects of the business that include being involved in new Talent (HR) Software upgrades and implementations, reporting, etc... 


Competencies, Qualifications and Accomplishments 

  • Team builder, team player and project leader.  Everyone on the team wears multiple hats based the needs of the system.  The Lead will have the personal drive, passion and enthusiasm to successfully build peer, business and team relationships to maintain a cohesive working environment. 

  • Proactive and positive interaction and leadership style, with a strength in influencing without authority.   

  • Good communication, documentation and presentation skills, most importantly across business lines such as end users and Information Technology. 

  • Strong process orientation (consistent execution, quality output and process improvement) 

  • Strong analytical and problem-solving skills 

  • Demonstrated initiative, flexibility and ability to meet project deadlines 

  • Ability to proactively identify and build business/IT knowledge and provide solutions to business issues. 

  • Previous JCPenney experience, work in human resources-related activities and/or management consulting are desirable, though not required 

  • Assist in the ongoing development of team members and provide oversite on work activities 

  • Ensure company policies and procedure are adhered to within the department 

  • Monitor project; Timelines, Resources, Communication, and Testing 

  • Project Management and User acceptance testing experience is required 

  • Experience with PS HRMS version 9.2 is required; experience in e-Recruit and ePerformance modules is a plus.  

  • College degree and a minimum of 4-6 years of progressively responsible experience are required.  

Job Title: Team Lead
Location: Bangalore, KA, India - Manyata Embassy Business Park, SEZ, G3 Wing A (Teak) Bloc, Floor 7-10
Job ID: 1087250

J.C. Penney Company Inc.
Plano, Texas

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