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Internal Communications Senior Specialist

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Location: Plano, TX, United States -
Job ID: 1086953
Corporate Positions
Human Resources
Job Type: Full-Time
Date Updated: Jan 15, 2020

Internal Communications Senior Specialist

Become part of our Internal Communications team and drive dynamic, integrated communications that inform, engage and inspire 98,000 associates worldwide while transforming an iconic, 117-year-old American brand.

As an Internal Communications senior specialist, you will partner with other communications, creative and business professionals to implement communication programs that bring our company and culture to life. You will create plans, develop and deliver content, and measure effectiveness to maximize the value of communication strategies, messages and vehicles. This role supports both business and functional areas, and will help manage digital communication tools. As a senior specialist, you will be at the forefront of aligning associates to the company’s vision and mission while connecting them to our culture and values.

Primary Responsibilities:

  • Create and deliver multimedia communication plans in partnership with primary clients.
  • Work closely with subject matter experts in business (i.e., Merchandising) and functional areas (i.e., HR) to inform, engage and align associates on the most relevant strategies, policies and news.
  • Develop and maintain collaborative, inter-departmental relationships with primary clients, as well as with field, creative, production and external communication teams.
  • Manage editorial, production and processes for omHenterprise-wide tools, including intranet and digital signage.
  • Write, edit and distribute content for other clients and communication vehicles as needed.
  • Work with leaders to align work with Company’s strategy, brand standards and editorial practices.
  • Quickly recognize communication opportunities and effectively address those opportunities.

Core Competencies & Accomplishments:

  • Bachelor’s degree in Journalism, Communications, Public Relations, English, Marketing or related field.
  • 3-5 or more years of experience in an agency, corporate or media setting developing content for varied audiences.
  • Excellent writing and editing skills, including proficiency in AP Style.
  • Strong verbal communication and relationship-building skills, with ability to work cross-functionally.
  • Understanding of writing for different audiences, purposes and formats, ranging from social media and web to print, email and operational/technical writing.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Ability to work effectively on multiple projects simultaneously.
  • Highly organized with strong attention to detail, documentation and accuracy.
  • Proficient with Microsoft Office and Office 365 applications.
  • Knowledge of the following applications a plus: Keynote, Adobe (InDesign, Photoshop) HTML, SharePoint.

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Internal Communications Senior Specialist
Location: Plano, TX, United States -
Job ID: 1086953

J.C. Penney Company Inc.
Plano, Texas

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