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Supply Chain Facility Director

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Location: Forest Park, GA -
Job ID: 1086811
Distribution/Supply Chain-Sal
Job Type: Full-Time
Date Updated: Mar 3, 2020

Manages and administers all operations of a Logistics Center to ensure the most cost efficient and timely distribution of merchandise

consistent with Company standards of service to attain divisional sales and profit objectives.

1. Manages the administration, operations, service and staffing for the Logistics Center to ensure efficient, accurate and timely shipments

to customers, Stores, and catalog desks.

2. Coordinates all activities of the Logistics Center, effectively communicates the Company’s objectives, and presents operational issues

to Supply Chain management.

3. Manages and evaluates the quality of service provided by the Center through review and analysis of data and reports to ensure high

service standards and operating efficiencies.

4. Directs the Team on activities and processes that enable our strategy of CustomerFirst Service ensuring that merchandise is delivered

to customers accurately and on time, the first time.

5. Participates as a Company representative at appropriate public, civic, and community affairs as required and appropriate.

6. Manages all processes and procedures within the units to ensure high standards and operating procedures. Protects Company assets

by supporting and maintaining effective programs for human resources relations, loss prevention, inventory control, safety,

facility/equipment and claims processing.

7. Manages warehouse space allocation to ensure maximum storage and efficient processing capabilities.

8. Leads a Customer First business approach ensuring merchandise is delivered by in-store date or customer promise date in an

accurate, damage free manner.

1. Provides guidance to region, district, and Store management on all service quality issues. Maintains a positive business relationship

with carriers and their agents to ensure established service levels.

2. Coordinates the internal communications for support activities such as industrial engineering, data processing, accounting,

transportation, human resources, loss prevention and quality control.

3. Coordinates Logistic Center activities with appropriate Associates in Supply Chain management and other Home Office departments,

such as Industrial Engineering, Systems, Inventory Control, Controller, Human Resources, Advertising, Marketing, Construction

Services, and Legal.

Education: College degree or equivalent business experience preferred.

Experience: 12 – 15 years' experience in major distribution center activity involving progressive managerial responsibility in center operations, including

at least 2 years' experience as an Operations Manager or Store Support Center Manager.

Core Competencies: Decision making, communications, building talent, leading people, drive for results.

Positional Competencies: Requires advanced management skills to direct complex operations in an efficient, effective manner and maintain a high level of Associate

morale and productivity. Includes knowledge of government regulations, ergonomics, and diversity. Strong understanding of financial

statement, activity based costing and productivity drivers; ability to build strong budgets, trend analysis and forecasting. Solid working

knowledge of supply chain industry practices and standards; knowledge of the details of the facility operating environment, including the

impact of outside factors on his expense structure.


Job Title: Supply Chain Facility Director
Location: Forest Park, GA -
Job ID: 1086811

J.C. Penney Company Inc.
Plano, Texas

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