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Senior Manager of Investigations - Asset Protection

Location: Plano, TX, United States -
Job ID: 1086699
Corporate Positions
Asset Protection & Loss Preven
Job Type: Full-Time
Date Updated: Nov 8, 2019

Senior Manager of Investigations - Asset Protection

J.C. Penney Company, Inc.

Plano, Texas

The Sr. Manager of Investigations will lead the Central Investigation Center team by executing a strategy that will quickly identify, investigate, and resolve fraud activity for the company.

Primary Responsibilities:

  • Hire, train, and lead all Central Investigation Center team members.
  • Plans, leads, coordinates and directs Asset Protection C.I.C. investigative activities
  • Oversees Asset Protection Investigation Programs while providing leadership to CI Team and guidance to AP field Leadership teams on methods to successfully execute programs in stores
  • Coordinates crisis response by ensuring proper response to stores in cases of significant business disruptions (robbery, protests, natural disasters, etc.)
  • Manages developmental conversations with direct reports and maintains notes / observations of strengths and opportunities and consistently coaches teams to improve performance
  • Builds and maintains relationships with other retailers to ensure JCPenney investigative standards are one step ahead of the industry

Core Competencies & Accomplishments:

  • Demonstrated ability to implement programs through effective use of communication skills in formal and informal settings.
  • Builds a diverse and high performing team; differentiates performance based on individual associate successes and developmental opportunities; coaches and provides insights, feedback and stretch assignments to grow and improve talent; empowers team by delegating decision?making where possible to build skill and increase engagement; recognizes and rewards associates for outstanding effort; shows they care about their associates by discussing future opportunities and development plans
  • 5 to 10 Years of Investigative experience
  • Relationship building
  • Microsoft Word, Excel, Powerpoint

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Senior Manager of Investigations - Asset Protection
Location: Plano, TX, United States -
Job ID: 1086699

J.C. Penney Company Inc.
Plano, Texas

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