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Digital Merchandise Sr Specialist - Digital Commerce

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Location: Plano, TX, United States -
Job ID: 1086076
Corporate Positions
Job Type: Full-Time
Date Updated: Apr 6, 2020

Digital Merchandise Sr Specialist - Digital Commerce

J.C. Penney Company, Inc.

Plano, Texas

The Digital Merchandise Sr Specialist will report to the Digital Merchandise Director and be responsible for driving key analytics and strategic insights to leadership and key partners. Primary responsibility is to drive eCommerce sales and profit and improve overall customer experience.

Primary Responsibilities:

  • Provide insights on the business to drive results and take action on business opportunities.
  • Develop and implement .com merchandise strategies to drive sales.
  • Research industry trends and provide competitive analysis to identify white space and opportunities online.
  • Identify assortment opportunities and drive expanded assortment growth on jcp.com.
  • Optimize navigation and merchandise onsite for optimum conversion.
  • Leverage customer analytics tools to improve customer experience and key metrics (i.e. traffic, conversion, add to bag & bag abandonment).
  • Identify .com knowledge gaps within the MAT and facilitate .com Training.

Core Competencies & Accomplishments:

  • Bachelor’s Degree in related field
  • 3-5 years’ experience in Ecommerce or Retail, with a minimum 1-3 years in site merchandising preferred
  • Excellent analytical, critical thinking and problem solving skills
  • Proficient in web-based analytics tool
  • Dynamic, self-starter with excellent communication skills

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Digital Merchandise Sr Specialist - Digital Commerce
Location: Plano, TX, United States -
Job ID: 1086076

J.C. Penney Company Inc.
Plano, Texas

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