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Style Expert

Location: Hurst, TX, United States - North East Mall 1101 Melbourne Dr Ste 5000
Job ID: 1086210
Store Hourly Positions
Job Type: Full-Time
Date Updated: Oct 4, 2019

General Description

The Style Expert is to create an interactive, personal customer experience to drive sales within the styling room or fitting room by consulting with customers on trend, assortment and fashion recommendations. 

Primary Responsibilities:

  • Knowledgeable and enthusiastic about fashion and confident in own ability to present self as a style/fashion expert
  • Passionate about this service, is stylish and aware of current trends, merchandise assortments and coordinating items that are available in store/.com (brands, sizes) and a knowledge of Sephora brands, products and services
  • Connects with customers in a friendly and meaningful way 
  • Able to quickly build relationships to collaborate with other areas of the store, especially Salon & Sephora
  • Provides clients advice and knowledge that they may not have realized they needed
  • Social media aware - understands how to, and follows the Company Policies for posting and engaging in Facebook, YouTube, Instagram, Twitter, Pinterest and how to interact or assist customers with their personal posts 
  • Tech savvy - ability to manage and book appointments using the MEEVO online tool Bullet
  • Confident in selling
  • Consistently seek new fashion and product knowledge to act as an expert for the customer
  • Measures customer for tailoring service - recommends alterations and preps for tailor service

 

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you. 
 

Job Title: Style Expert
Location: Hurst, TX, United States - North East Mall 1101 Melbourne Dr Ste 5000
Job ID: 1086210

J.C. Penney Company Inc.
Plano, Texas

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