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Ask Me Advisor - North East Mall

Location: Hurst, TX, United States - North East Mall 1101 Melbourne Dr Ste 5000
Job ID: 1086129
Store Hourly Positions
Job Type: Full-Time
Date Updated: Oct 2, 2019

General Description

Be our guest! The Ask Me Advisor is to engage our customers in a friendly way through the store, attend to their needs quickly, and contribute to an elevated shopping experience. The ideal candidate is flexible, outgoing, approachable, confident in their ability to promote JCPenney and our brands through clear communication 

Primary Responsibilities:

  • Acts as a concierge to customers and assists with answering any questions (i.e. incoming internal and external calls and direct inquiries to appropriate associate/department)
  • Tech savvy – able to navigate online tools and manage multiple applications to schedule/book appointments
  • Assist customers with booking appointments for various services and programming in-store
  • Organized and offers creative solutions to solve various problems and inquires
  • Aware of mall and store layout, offerings, marketing promotions & events
  • Performs daily department maintenance task which includes keeping Just Ask area clean, organized and maintained, 

Core Competencies & Accomplishments:

  • Try to limit to 5-7
  • Years of Experience
  • Software skills needed
  • Soft Skills
  • Education

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you. 

Job Title: Ask Me Advisor - North East Mall
Location: Hurst, TX, United States - North East Mall 1101 Melbourne Dr Ste 5000
Job ID: 1086129

J.C. Penney Company Inc.
Plano, Texas

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