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Systems Analyst - Asset Protection

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Location: Plano, TX, United States -
Job ID: 1085943
Corporate Positions
Asset Protection & Loss Preven
Job Type: Full-Time
Date Updated: Feb 12, 2020

Central Investigations, Systems Sr. Specialist - Asset Protection

J.C. Penney Company, Inc.

Plano, Texas

The Systems Sr. Specialist will support and assist the Central Investigations with day-to-day system maintenance and new program role outs.

Primary Responsibilities:

  • Serves as a lead liaison between business partners, Information Technology groups, and support groups to guide analysis and resolution of Incidents
  • Resolves Incidents, Work Orders, and Product Backlog Items by the Application Support Management group in a timely and appropriate manner
  • Demonstrates advanced understanding of business processes being supported for key assigned system(s)
  • Oversees end to end process of work requests, anticipates and adjusts for roadblocks in the process
  • Partners with Key Stakeholders and negotiates to drive the identification and recommendation of process or system enhancements
  • Demonstrates advanced knowledge of software development practice, concepts, and lifecycle.

Core Competencies & Accomplishments:

  • Demonstrated experience in application design, software development, and testing preferred
  • Experience with Safeforce is preferred
  • Experience troubleshooting and correcting application issues
  • Ability to work independently with minimum supervision
  • Knowledge of SQL, query creation, joins and grouping, summarizing data from databases
  • Strong team player skills

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Systems Analyst - Asset Protection
Location: Plano, TX, United States -
Job ID: 1085943

J.C. Penney Company Inc.
Plano, Texas

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