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Site Reliability Engineer (SRE) 2

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Location: Plano, TX, United States -
Job ID: 1085351
Corporate Positions
Job Type: Full-Time
Date Updated: Oct 31, 2019

Site Reliability Engineer (SRE) 2

J.C. Penney Company, Inc.

Plano, Texas

At JCPenney, SREs are responsible for the availability and reliability of our firm's most critical microservices that power all eCommerce channels. SRE’s play a critical role in ensuring the services are reliable, scalable, resilient, secure, and performant. The role is a mix of Cloud engineering, automation engineering, data engineering and production support. The SREs ensure that the microservices meet the availability and reliability requirements of our internal and external customers.

Primary Responsibilities:

  • Develop, manage and administrate real-time production monitoring, instrumentation and telemetry.
  • Design and develop automation to improve recoverability, availability, latency and scalability of products.
  • Partner with scrum teams to improve services via rigorous testing and release procedures.
  • Work with other software engineers across scrum teams and performance engineering to ensure systems are meeting reliability and performance standards.
  • Identify and test service failovers to ensure the application is resilient.
  • Hands-on experience with debugging, optimizing code and automation.
  • Identify opportunities to adopt innovative technologies and continuous improvement – Automation, Shift Left ,Self Heal.
  • Enhance Knowledge repository that helps reduce recovery times for disruptions in service.
  • Drive incident management process and support a blameless post-mortems culture.
  • Ability to understand, Define, Architectural, functional & nonfunctional application requirements, validate business requirements and validate technical design.
  • Ability to work with remote teams in a global environment.
  • Thorough understanding of Software Development Life cycle and experience working in agile programming environment

Core Competencies & Accomplishments:

  • 4+ years of eCommerce development and/or operations experience.
  • Demonstrated experience in application design, software development, testing and production support of Java-J2EE based
  • eCommerce applications.
  • Proficiency in Java/J2EE and thorough understanding of JSON, JavaScript, CSS.
  • Experience with NoSQL database technologies such as Cassandra, ElasticSearch, Mongo DB or CouchDB.
  • Experience with one of the Cloud providers (AWS/Azure/Google Cloud).
  • Experience working with monitoring, caching and support tools like (any of them) – Dynatrace, QuantumMetric/Clicktale/Tealeaf, Splunk, Wiley, APM tools, Akamai caching, ELK.
  • Ability to work independently with minimum supervision
  • Strong team player skills

Desired Skills

  • Experience with cloud technologies like - AWS services such as Amazon S3 and Amazon EC2, Azure.
  • Experience with building micro services ( Groovy or Spring Boot or Ratpack)
  • Familiarity with Continuous Integration / Deployment processes
  • Experience with Catalog Subsystem, Customer Data Subsystem and Order Management Subsystem and Oracle Commerce and Endeca/Solr/Lucene or any other Search engine.
  • Scripting language experience (Perl/Python/Ruby/Bash/Powershell).
  • Experience with ITSM tool like Remedy or ServiceNow.

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide.  We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.  On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Site Reliability Engineer (SRE) 2
Location: Plano, TX, United States -
Job ID: 1085351

J.C. Penney Company Inc.
Plano, Texas

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