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HR Operations Specialist

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Location: Plano, TX, United States -
Job ID: 1084821
Corporate Positions
Human Resources
Job Type: Full-Time
Date Updated: Aug 14, 2019

HR Operations Specialist – HR Operations

J.C. Penney Company, Inc.

Plano, Texas

The HR Operations Specialist will report to the HR Operations Manager and will partner with legal, stores, distribution centers, corporate business partners and vendors.

JCPenney, one of the nation’s largest apparel and home retailers, combines an expansive footprint of nearly 870 stores across the United States and Puerto Rico with a powerful e-commerce site, jcp.com, to deliver style and value for all hard-working American families. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort. We're looking for motivated, talented individuals who can emerge as Warriors in our organization.

Primary Responsibilities:

  • Level two support for issues related to HR systems, including: Human Capital Management, applicant inquiries, performance management, time and attendance.
  • Ability to work with Case Mgmt (Remedy) ticket system to respond to inquiries for Stores, Home Office, and Supply Chain
  • Conduct system testing and coordinate user acceptance testing for all changes within the HR systems
  • Analyze to understand inquires, problems and opportunities.
  • Continually assess business needs and identify areas where process improvements will ensure customer expectations are met or exceeded by enhancing system capability and performance
  • Support and assist other specialists
  • Possess a passion for data integrity, accuracy and attention to detail
  • Technical skills (Run Queries)

Core Competencies & Accomplishments:

  • 2-3 years HR Systems experience preferred
  • Bachelor’s degree. Equivalent experience is acceptable in lieu of degree(s).
  • Must have strong analytical and problem solving skills.
  • Ability to evaluate requests and provide accurate information based on the evaluation.
  • Ability to communicate effectively with all levels of the organization.
  • Demonstrated understanding of HR technology and tools.
  • Knowledge of HR systems; including Human Capital Management, Applicant Tracking is required, Time and Attendance preferred.
  • Ability to handle multiple projects simultaneously and deliver results against clearly defined deadlines is required.
  • Proficiency with Microsoft Office Suite (Word, PowerPoint, Advanced Excel) is required
  • Insatiable curiosity, Critical Thinking, Team work, and Sense of urgency are required

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

For more opportunities to join our team please visit our careers page.

Follow us and see what’s new: Instagram Facebook Twitter LinkedIn Media Room jcp.com

Job Title: HR Operations Specialist
Location: Plano, TX, United States -
Job ID: 1084821

J.C. Penney Company Inc.
Plano, Texas

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