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Store Ops Manager

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Location: Plano, TX, United States -
Job ID: 1084330
Corporate Positions
Store Operations
Job Type: Full-Time
Date Updated: Jul 3, 2019

Store Operations Manager - Payroll, Labor Scheduling, and Reporting Analytics

J.C. Penney Company, Inc.

Plano, Texas

The Store Operations Manager will manage and support all labor scheduling, payroll expense, and Reporting/Data Analytics within their area of responsibility and report to the Store Operations Staffing and Planning Sr. Manager.

Primary Responsibilities:

  • Manages the key drivers and configurations required to successfully execute the Weekly Schedule Forecast/Generation process to maximize Sales, Schedule Effectiveness, Customer Service, and profit objectives
  • Maintains the required Labor Budgeting configuration and standards necessary to distribute optimal labor resources on a weekly, monthly, and annual basis
  • Ensures data integrity of up-stream workload metrics necessary to support budget and schedule generation, including POS transactions, sales metrics, productivity standards, and hourly labor rates by market
  • Works directly with Information Technology team to coordinate system application updates and system enhancements for Labor Scheduling system; completes all end-user testing and assists with problem resolution
  • Manages workload of Store Operations Off-Shore Analytics Reporting Team by developing and prioritizing Reporting/Analytics project lists based on project ROI
  • Develops Reporting/Analytic requirements for each project and provides data analysis recommendations across Store Operations to maximize effectiveness of each project

Core Competencies & Accomplishments:

  • Bachelor’s Degree required
  • 5-7 years of experience in retail merchandising or store operations management
  • Strong verbal and written communication skills; proficient in Excel
  • Build strong relationships across multiple Home Office departments
  • Strong analytical skills and critical thinking skills; ability to interpret and process information to develop sound conclusions
  • Prior experience with Labor Forecasting and Scheduling systems preferred
  • Ability to oversee payroll expense objectives through multi-unit locations

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Store Ops Manager
Location: Plano, TX, United States -
Job ID: 1084330

J.C. Penney Company Inc.
Plano, Texas

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