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Sr. Manager Analytics Operations

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Location: Plano, TX, United States -
Job ID: 1084276
Corporate Positions
Marketing & Advertising
Job Type: Full-Time
Date Updated: May 29, 2019

Senior Manager Analytics Operations
J.C. Penney Company, Inc.
Plano, Texas

JCPenney is looking for an experienced operations leader who can draw from talented analysts and innovative tools, including an extensive customer data platform, to develop analytics capabilities and deliver analytic solutions used to inform business decisions in Marketing and beyond, including those by senior executive leaders.

Primary Responsibilities:

  • Partner in the development of long term strategies for transitioning Analytics team from legacy tools and processes to scalable long-term solutions.
  • Ensure team executes to near term and long-term roadmap deliverables.
  • Facilitates the development of effective reporting processes and insightful analysis through the management of teams.
  • Supports the functional areas by successfully planning, developing and executing against the analysis needs
  • Quantify, track and prioritize the business value of projects
  • Study operational problems and prepares recommendations for improvements
  • Assist in designing and measuring new analysis/reporting processes
  • Provide direction and guidance to team, ensuring goals and measurements are in place
  • Coach team members to increase their knowledge and performance
  • Motivate, lead and manage teams to achieve results

Core Competencies & Accomplishments:

  • Strategic execution-oriented transformation leader with proven track record of delivering tangible business outcomes
  • At least 5 years of experience in an operations management role, with a minimum of years of 3 years leading/managing teams; retail industry experience is required
  • Extensive knowledge of reporting processes and ability to work with/learn a variety of analytic tools.
  • Proficient with Microsoft office product
  • Excellent leadership, financial, and analytical skills required
  • Ability to work cross functionally to drive business initiatives
  • Proven ability to create and implement strategic plans and business results
  • Strong interpersonal skills, proven ability to navigate, influence, and negotiate matrix reporting relationships
  • Interact effectively with stakeholders and executives across business and functional operations
  • Confident in dealing with people at all levels

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Sr. Manager Analytics Operations
Location: Plano, TX, United States -
Job ID: 1084276

J.C. Penney Company Inc.
Plano, Texas

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