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Customer Service Lead

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Location: Salt Lake City, UT, United States -
Job ID: 1081727
Corporate Positions
In-Home Custom Window
Job Type: Full-Time
Date Updated: Jun 15, 2019

Customer Care Center Representative

jcpenney is currently looking for Customer Care Representatives with passion, dedication and commitment to providing great customer service to our valued JCPenney customers.

The position of a Customer Care Representative is a challenging and rewarding one. Each representative provides great inbound and outbound customer service through the selling of new and/or additional merchandise and services and assisting our customers with order inquiries, with an ultimate goal of extraordinary customer satisfaction.

Daily activities include providing inbound/outbound telephone support to our customers by accepting and entering orders, selling new products and services and answering customer inquiries. Training is provided and will include technical, customer service and sales skill training.

Successful representatives must possess excellent interpersonal skills, great verbal communication skills, be able to clearly communicate information and multitask. Computer skills preferred as representatives will be entering orders and supporting customers using a Windows based computer system.

Flexible work hours are available and include weekdays, weeknights, and weekend time.

jcpenney is an Equal Opportunity Employer

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Job Title: Customer Service Lead
Location: Salt Lake City, UT, United States -
Job ID: 1081727

J.C. Penney Company Inc.
Plano, Texas

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