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Business Analyst 2 – Omnichannel Merchandise Assortment Planning

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Location: Plano, TX, United States -
Job ID: 1080295
Corporate Positions
Job Type: Full-Time
Date Updated: May 30, 2019

Business Analyst 2 – Omnichannel Merchandise Assortment Planning

J.C. Penney Company, Inc.

Plano, Texas

JCPenney, one of the nation’s largest apparel and home retailers, combines an expansive footprint of nearly 870 stores across the United States and Puerto Rico with a powerful e-commerce site, jcp.com, to deliver style and value for all hard-working American families. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort. We're looking for motivated, talented individuals who can emerge as Warriors in our organization.

The Business Analyst 2 will report to the Senior Manager – Omnichannel Foundation and will be part of the team that is responsible for building and configuring software solutions supporting the Merchandise, Product Design & Sourcing portfolio. This entails: (1) strategy, roadmap planning, selecting, architecting/designing, building and implementing technology solutions to solve complex business problems. (2) portfolio management for the entire business applications suite (3) actively managing the on-going health and supportability of the portfolio in alignment with IT Ops & Support, (4) managing the cost, contracts, and licensing associated with the portfolio, (5) partnering with other IT and business teams to deliver end-to-end technology solutions for JCPenney. The team provides IT solutions to multiple business clients, primarily from Merchandise Planning & Allocation and Product Design & Sourcing teams. This portfolio includes multiple COTS packages and internally-written applications.

Primary Responsibilities:

  • Understand and own the business requirements and functionality of the Merchandise Planning, Design & Sourcing applications along with understanding the general functionality of the integrating applications.
  • Gather,analyze, evaluate, and challenge information obtained from multiple sources. Reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding for both IT and business audience.
  • Serve as a liaison between the business customer, IT, vendors, integration, and testing teams to ensure deliverables are technically sound and meet customers’ expectations. Conduct reviews of teams’ deliverables for understanding, completeness and accuracy. Work closely with Project Managers and Leader to ensure priorities are aligned.
  • Maintain awareness of business and technology changes that could impact the requirements and their final delivery in an application. Apply a broad knowledge of various business processes/functions and technical expertise to accurately anticipate potential impacts. Participate in impact analysis sessions to determine impacts when application changes are made. Provide domain and subject matter expertise on data and metrics.

Core Competencies & Accomplishments:

  • 6+ years of IT Business Analysis experience in large multi-channel retail company with preference for direct experience in Merchandise Planning. Knowledge of Oracle RPAS applications is a plus.
  • Experience documenting requirements and scope for COTS-based project implementation a plus.
  • Experience owning BA responsibilities (as described above) for the full software development lifecycle (waterfall and iterative) for multiple overlapping short-term projects. Ability to manage multiple concurrent BA tasks along with other departmental tasks with minimal supervision.
  • Facilitation of business requirements gathering and definition in various formats including joint collaborationsessions with business and IT, targeted Q&A sessions with multiple Subject Matter Experts (SMEs), and one-on-one user interviews.
  • Excellent written and verbal communication skills. Able to connect with business SMEs, end users, IT partners, and 3rd party software vendors. Able to effectively convey critical information to various levels within the organization.
  • Effectiveness in sharing knowledge across the organization, driving best practices, and managing change.

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

For more opportunities to join our team please visit our careers page.

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Job Title: Business Analyst 2 – Omnichannel Merchandise Assortment Planning
Location: Plano, TX, United States -
Job ID: 1080295

J.C. Penney Company Inc.
Plano, Texas

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