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Office 365 Engineer 2 - Infrastructure Technology

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Location: Plano, TX, United States -
Job ID: 1081587
Corporate Positions
Job Type: Full-Time
Date Updated: Jun 24, 2019

Office 365 Engineer 2 - Infrastructure Technology

J.C. Penney Company, Inc.

Plano, Texas

We are seeking an eager O365 engineer 2 who is ready to step in and assist JCPenney with the future design and continued improvement of our Office 365 environment. This role will work closely with our associates in the business, in the JCP Security department and our peers in other infrastructure engineering disciplines to help us continually move us forward with the progress of the technology landscape.

Primary Responsibilities:

  • Own and drive multiple simultaneous projects within the portfolio through close coordination with business partner teams, as well as other IT teams and external vendors.
  • Drive down costs through technical innovation and automation.
  • Coach L1 and L2 resources to grow in their skills related to O365 support.
  • Provide standards documents to support teams establishing procedures and associated benchmarks for the support of O365.
  • Collaborate with peers (onsite and offshore) to ensure our O365 tenant is properly configured according to standard practices and continues to evolve with current security practices.
  • Develop roadmaps for our O365 tenant and associated endpoint software.
  • Interface with key vendors to layout strategic direction and incorporate into functional roadmaps
  • Work with vendors and track release and EOL dates to ensure roadmaps provide guidance for maintaining a supportable infrastructure.
  • Provide escalation point for operational teams as a last tier of support for O365 related incidents.

Core Competencies & Accomplishments:

  • Excellent communication (oral and written), action oriented, and strong analytical/problem solving skills.
  • Experience working in large environments and as part of an engineering team (onsite/offshore model)
  • Ability to participate in strategic process discussions / technology roadmap discussions and act as an agent for organizational change across the IT organization.
  • Experience with Exchange administration
  • 7 plus years of experience with administration of O365 environments

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Office 365 Engineer 2 - Infrastructure Technology
Location: Plano, TX, United States -
Job ID: 1081587

J.C. Penney Company Inc.
Plano, Texas

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