JCPenney, one of the nation's largest apparel and home furnishings retailers, combines an expansive footprint of more than 850 stores across the United States and Puerto Rico with a powerful e-commerce site, jcpenney.com, to connect shoppers how, when and where they prefer to shop. At every customer touchpoint, she will get her Penney’s worth of a broad assortment of products from an extensive portfolio of private, exclusive and national brands. Powering this shopping experience is the customer service and warrior spirit of over 100,000 associates across the globe, all driving toward the Company’s three strategic priorities of strengthening private brands, becoming a world-class Omnichannel retailer and increasing revenue per customer. We're looking for motivated, talented individuals who can emerge as Warriors in our organization.
The Customer Care Specialist will help increase share of wallet and profitability through relationships with Commercial customers. Drive awareness of JCPenney Commercial value proposition through customer interaction Increase the number of customers purchasing through the JCPenney system. Execution on Store lead process.
Core Competencies & Accomplishments:
J.C. Penney Company Inc.