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Digital Analyst

Location: Plano, TX, United States -
Job ID: 1117300
Corporate Positions
eCommerce
Job Type: Full-Time
Date Updated: Apr 18, 2024

Digital Analyst

As a Digital Analyst, you will be responsible for extracting actionable insights from diverse data sources to fuel our digital growth. The Digital Analytics team plays a critical role in helping cross functional partners understand the drivers of site performance while providing actionable insights to drive future strategy across online merchandising, web product management and desktop and mobile shopping experience.

S/he is responsible for using multiple business intelligence systems to support digital merchandising, homepage, and ecommerce operations teams mine data and make conclusions on key performance indicators. S/he will contribute to the company's broader vision to move to a customer-centric approach to ecommerce retailing. S/he will be responsible for evolving high-level strategic direction into actions. S/he is comfortable with ambiguity and able to provide insightful and actionable recommendations that change the business. S/he is able to manage ad-hoc analysis requests, generate insights by diving deeper into data, communicate the findings to the organization and influence various stakeholders and leadership.

Primary Responsibilities:
  • Utilize Adobe Analytics, SQL, Tableau, Quantum Metrics
  • Analyze web analytics and other data to identify trends and provide insights to optimize digital merchandising strategies
  • He/she will play a critical role in delivering accurate, insightful analysis to drive decision-making throughout the organization
  • The person must be comfortable working with partner teams, conducting both planned and ad hoc analyses
  • Collaborate with business, technology, and analytics partners to determine data needs and establish data collection requirements based on those needs
  • Work with analysts and implementation specialists to deploy and maintain accurate digital tracking
  • Generate insight from digital data and proactively communicate opportunities or issues
  • Leverage analytics to continuously recommend optimization tactics that will improve product performance
  • Utilize business and analytical expertise to independently perform proactive analysis and solve business problems that business partners may sometimes not know they have
  • Discover areas of opportunity for data improvement and follow-through to see those improvements implemented
  • Use statistical rigor to solidify validity of findings and be able to explain those concepts to non-experts
  • Independently seek out additional information to round out analyses and confirm assumptions

Core Competencies & Accomplishments:
  • Stellar SQL and MS Excel skills
  • 2+ years digital analytics experience
  • Adobe Analytics experience preferred
  • Ability to derive actionable insights from data and effectively guide decision-making
  • Ability to excel in a fast-paced, cross-functional environment
  • Ability to manage time effectively and consistently meet deadlines
  • Proactive problem-solving and critical thinking skills
  • Knowledge of statistical testing methodologies
  • Bachelor's degree in analytical/quantitative field - e.g. statistics, economics, mathematics, marketing analytics, finance, engineering, etc

Enjoy a rewarding career at JCPenney Corporate, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic retailers.
  • Generous benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.
  • On-site amenities: Daycare, Grab & Go Store, Coffee Shop, the Local Kitchen, fitness center, free garage parking, golf simulator, arcade, pickleball courts, and vibrant co-working spaces, meeting rooms and wellness rooms.
  • Exciting location: Our corporate office is located in the heart of Legacy West, a vibrant new development in Plano, Texas, with plenty of shopping, dining, and entertainment options.
  • Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
  • Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.

For more opportunities to join our team please visit our careers page.

Job Title: Digital Analyst
Location: Plano, TX, United States -
Job ID: 1117300

J.C. Penney Company Inc.
Plano, Texas

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