Digital Merchandise Senior Specialist - Digital Strategy

Digital Merchandise Senior Specialist - Digital Strategy

The Digital Strategy Sr. Specialist will help shape the future of how JCPenney drives growth by developing and connecting to our omni-channel customers. Reporting to the Digital Strategy Manager, the Sr. Specialist will execute strategic initiatives that enable JCP.com to exceed our customer expectations. As a creative, curious, and analytical team member, the Sr. Specialist will work with the Digital Strategy Sr. Manager to improve omni-channel processes and implement conversion driving ideas while establishing best practices for long-term success.

Primary Responsibilities:

• Leverage available analytics tools to pull data and identify potential opportunities that could drive improvement of key metrics (i.e. Traffic, Conversion, Add to bag Rate, Bounce Rate)
• Ability to pull data from multiple sources (Adobe, OBI/Microstrategy, QM, BV Portal), and manipulate in Excel to create basic reporting and provide requested information to the digital strategy team to support identified initiatives
• Evaluate current business processes and identify any opportunities for efficiencies/improvements
• Collaborate cross-functionally with stakeholders across multiple business teams and external 3rd party service providers to ensure alignment on common goals/outcomes
• Participate in the day-to-day management of the Bazaarvoice product sampling program
  • Includes soliciting input, validating provided product data, working with our DLCs, and tracking units through the system with high degree of accuracy

Core Competencies & Accomplishments:

• Bachelor's Degree in related field
• 3-5 years' experience in Ecommerce, Retail or Strategy
• Excellent analytical, critical thinking and problem-solving skills
• Dynamic, self-starter with excellent communication skills
• Comfortable driving projects individually and as part of a team
• Drives ownership and management for assigned tasks and small to medium sized projects
• Understanding of supply chain basics a plus
• Proficient in Excel, MS Word, PowerPoint, Outlook, Adobe Analytics

What you get:

We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.

For more opportunities to join our team please visit our careers page.

Job Title: Digital Merchandise Senior Specialist - Digital Strategy
Location: Plano, TX, United States -
Job ID: 1113548

J.C. Penney Company Inc.
Plano, Texas