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Senior Specialist, Communications and Workload Store Operations (remote/hybrid)

Location: Plano, TX, United States -
Job ID: 1113526
Corporate Positions
Store Operations
Job Type: Full-Time
Date Updated: Apr 29, 2023

Senior Specialist, Communications and Workload - Store Operations (remote/hybrid)

The Senior Specialist, Communications and Workload will work closely with the Store Communications and Workload team to ensure delivery of clear, concise, and timely communication and tasks to stores with a focus on driving sales and profit. In this role the Sr. Specialist will assist in the management and support of the workload management tool as well as the various communications tools utilized by the team. The Sr. Specialist is responsible for all web site development and functionality, database support, on-going web maintenance and reporting for the team.

Primary Responsibilities:
  • Assists and supports implementation, administration and monitoring of programs and functions that support Store Operations' objectives and strategies of assigned area.
  • Creates or maintains reports for Stores and other management associates relevant to assigned area. Assures accuracy so report has valid business analysis value.
  • Maintains and monitors factors of assigned area, current business status, and identifies opportunities for improvement to meet business objectives.
  • Supports the Intranet Stores Homepage by managing content and postings to ensure accurate, timely, and simple communication to stores.
  • Assists in the design of communication material delivered to Stores and senior management, using Excel and PowerPoint skills.
  • Assists manager of assigned area in the execution and implementation of assigned functions and special projects. Participates in planning functions as requested.

Core Competencies & Accomplishments:
  • Bachelor's degree highly preferred
  • Previous retail experience required (store experience preferred)
  • 2-4 years of experience within a corporate environment
  • Exhibits high standards and accountability; takes pride in accuracy
  • Results-oriented and self-motivated with a strong sense of urgency
  • Able to independently organize and prioritize broad workload to meet deadlines
  • Strong written and verbal communication skill; organizational skills and attention to detail

What you get:

We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.

For more opportunities to join our team please visit our careers page.

Job Title: Senior Specialist, Communications and Workload Store Operations (remote/hybrid)
Location: Plano, TX, United States -
Job ID: 1113526

J.C. Penney Company Inc.
Plano, Texas

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