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Digital Sr Specialist -Enterprise Fulfillment (Location Flexible)

Location: Plano, TX, United States -
Job ID: 1112565
Date Updated: Jan 29, 2023

Senior Specialist - Enterprise Fulfillment

The Senior Specialist - Enterprise Fulfillment will be supporting the Enterprise Fulfillment strategy and initiatives and will be responsible for the analysis and execution of Ship from Store, Same Day Pick Up, and optimized sourcing logic. This role will involve a mix of strategy, analytics, test and learn, and the ability to convert insights into actions in collaborations with other team members. You will need a background in retail and a proficiency in fulfillment, sourcing, and retail systems. To be successful in this role, you will need to be hands-on and work cross functionally with our merchandising, product, digital, supply chain, and tech teams.

Primary Responsibilities:
  • Perform pre-season, in-season, and post-season analysis to uncover opportunities and risks
  • Able to deal with ambiguity, a go-getter who figures things out, is always curious, and can turn insights in to executable strategy that improve financial and customer experience results
  • Partner with international support team to execute systemic adjustments overnight based on business requirements or results
  • Accountable for management of team communication with cross-functional partners
  • Support in-depth business reviews through multi-system analysis with item or transactional data
  • Continually monitor customer feedback to deliver improved speed-to-customer while maintaining cost-effective solutions
  • Facilitate change management activities by performing impact analysis of systemic adjustments or trend changes
  • Collaborate with engineering, design, and business teams to launch new initiatives and requirements to support a growing enterprise fulfillment strategy

Core Competencies & Accomplishments:
  • College degree or equivalent business experience
  • 4+ years of progressively responsible experience in retail businesses (buying, fulfillment, planning and supply chain experience is a plus)
  • Knowledge of ecommerce business KPIs and technologies
  • Aptitude for strategic thinking and problem solving in a fluid environment
  • Proven analytical capability and the ability to multi-task and thrive in a fast-paced environment
  • Able to independently organize and prioritize broad workload to meet deadlines
  • Effective verbal and written communication skills
  • Able to successfully collaborate with internal and external partners

What you get:

We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.

For more opportunities to join our team please visit our careers page.

Job Title: Digital Sr Specialist -Enterprise Fulfillment (Location Flexible)
Location: Plano, TX, United States -
Job ID: 1112565

J.C. Penney Company Inc.
Plano, Texas

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