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Senior Manager

Location: Bangalore, KA, India - J. C. PENNEY SERVICES INDIA PVT. LTD. Registered office at Manyata Embassy Business Park
Job ID: 1112237
Job Type: Full-Time
Date Updated: Feb 12, 2024

General Description







J.C. Penney Services India Pvt. Ltd., Bangalore, India

Designation: Senior Manager

Location: Bangalore, India


J.C. Penney Company, Inc. Bangalore, India

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico.


The JCPenney Services India office opened in 2016 and is an extension of the JCPenney office in the US. With over 700 employees, the center provides critical functions including technology, e-commerce operations, retail operations, merchandising, and other capabilities. The JCPSI center is not only an alternative location but critical to JCPenney’s long term strategy.


For additional information, please visit jcp.com and follow JCPenney India on LinkedIn and Instagram.


Primary Responsibilities: 

  • Lead a team of software engineers focused on technical architecture, design, development and delivery of customer facing applications for stores.
  • Collaborate with the architecture, business, infrastructure & operations ?teams to contribute to development of the Digital Engineering eco-system roadmap 
  • Ensure extensibility, supportability, performance & scalability of the Digital Engineering platform 
  • Direct and participate in cross-functional delivery of large-scale, complex projects often involving multiple internal and external teams? 
  • Plan and manage scope to ensure commitments are achieved within agreed upon time, cost and quality?
  • Validate financial forecasts and provide ongoing reconciliation of resources and project costs 
  • Oversee software development efforts, engaging in architectural choices as necessary 
  • Manage, coach, and develop the analytical and technical skills of team members 
  • Lead others to work effectively in a strong customer service/team oriented environment 

 Core Competencies & Accomplishments: 


  • 7+ years of development and architecture of large scale eco-system roadmap 
  • 3+ years of success leading the development of customer facing retail solutions  
  • 3+ years of proven ability to lead a team of highly technical software engineering staff and earn trust of team members and stakeholders 
  • Retail domain required with e-commerece experience as a preferred trait 
  • Exceptional technical and non-technical presentation and communication skills 
  • Proven knowledge of application development lifecycle and project management discipline 
  • Significant technical experience as software developer, software development manager, or related role 
  • Bachelor’s degree in Computer Science or related field 


Job Title: Senior Manager
Location: Bangalore, KA, India - J. C. PENNEY SERVICES INDIA PVT. LTD. Registered office at Manyata Embassy Business Park
Job ID: 1112237

J.C. Penney Company Inc.
Plano, Texas

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